WHAT WE DO AND WHERE WE DO IT|
Q. What exactly is PetPix At Home? Do you really come to my home or apartment to take pictures of my pet?
A. Yes, if you live in the Chicagoland local area*. We have found that most pets are most comfortable in their own environments. So, while this is more work for us, it usually produces portraits that look more like the cat or dog you are used to seeing.
Q. Portraits? I thought these were more like snapshots?
A. We can go either way. Many people find that candid photos that are professionally done become their favorites - and ours, too. Posed portrait-like sessions can be lovely but they usually require extra time and are not as certain of satisfaction.
Q. What do you mean by professional candid photos?
A. When your dog or cat is at home with you, they tend to be more relaxed, even with a stranger (us) there, too. With your help we'll try to get the pet interested in a favorite toy or sleeping spot or maybe sitting or playing with you. We'll take a lot of pictures. Then, when we get back to our editing computers, we will try to bring out the best in that group of photos.
WHAT YOU GET
Q. So, what happens after you leave?
A. In about a week we send you some Proofs to look at. These can come by US Mail or by e-mail** if you prefer. The base price for the home session gives you one pose that you select. Of course, additional poses can also be chosen which is explained in the pricing chart further down this page.
Once you let us know which pose(s) you want, we print the pictures. We can also make adjustments to the pictures if you have something in mind that we missed in our initial editing.
After you give us your approval the pictures are mailed out within a few days.
Q. And what prints do I get from this?
A. You'll see in the pricing chart (below) that the home session fee includes one 8x10 in your choice of matte, glossy or faux oil paint -or- four 4x6 'borderless' glossy prints of the same pose.
A. We can go up to 16x20 which does require an additional price and takes 2-4 weeks longer because we send out for the larger printing.
CAN I GET ADDITIONAL PRINTS LATER?
Q. What if I want more prints? From the same session, I mean.
A. Easily done. The pricing chart farther down this page shows the costs which are roughly half your original investment and are good for up to a year after your initial order.
Q. What if I want more than one pose from that session?
A. Certainly. Again, please see the pricing chart for details.
ARE THEY FRAMED?
Q. I notice that some of the pictures in your ad and on this web site seem to be in frames? Is that part of the service?
A. Our goal is to provide you with a new ready-to-frame 8x10 print or several 4x6 prints that are good for showing off your special pet to family and friends. We are not framers. If you decide you want them professionally framed, we can recommend experts that we use for ourselves.
If you want us to provide complete sealed-back framing, UV glass and beveled matting for your new PetPix At Home photos, we would be happy to outsource it for you but would have to add a substantial convenience fee to our price. Plus, of course, whatever the framer charged.
Q. And if I’m not happy with the end result?
A. Once you approve the Proof(s) you owe us for the whole job. But, if we finally cannot satisfy you we will return your deposit. (Of course, our policy can not apply to any lack of satisfaction you might have with a third party, such as a framing service.)
CAN I GET DIGITAL COPIES?
Q. What about digital copies of my photos?
A. Yes. If you want a CD-ROM with all the poses you’ve previously purchased, we can provide it for $29 with everything in ‘.jpg’ file format. And that price is also good for up to one year after you got the original prints from us.
Q. Can I do what I want with the pictures on the CD-ROM?
A. Almost. The images you have already paid for are yours, of course. However, the digital versions of your PetPix At Home pictures are copyrighted by The Visibility Group, Inc. and can be used by you to make unlimited personal prints but you are not licensed to make copies for sale or exhibition nor to distribute digital copies.
WHAT TO DO NEXT
Q. OK, what do I do to make this happen?
A. Give Fluffy and Fido a good brushing and drop us an e-mail** or leave a message at (312) 259-4500 and we’ll make an appointment.
And thanks. We think you’re going to like what we do together.
* - "Local" means the Chicagoland area to about 35 miles out from the Loop. Beyond that we'll have to negotiate.
** - E-mail tip: Put "PetPix" or "Collage" or "Keepsake" or "Mosaic" in the Subject Line so your message doesn't get dropped into the Spam Bucket.
*** - Reorder prices guaranteed for one year from original session. Prices subject to change without notice. But, you knew that could happen.
PetPix At Home and Personal Photo Mosaic are TradeMarks of The Visibility Group, Inc., Chicago, IL
|©2005 PetPix.us website by: The Visibility Group, Inc.|